Privacy Policy
At Brighton Ignitra, we understand that security professionals and businesses trust us with sensitive information. This privacy policy explains exactly how we handle your data, your rights regarding that information, and the practical steps you can take to control your privacy.
Information We Collect
When you work with Brighton Ignitra for security testing and vulnerability assessments, we collect information necessary to provide effective cybersecurity services. Here's what we gather and why:
Business Contact Information
We collect your name, business email, phone number, company name, and job title when you reach out for consultations or services. This helps us understand your security needs and communicate effectively about your projects.
Technical Information During Assessments
- Network configurations and system architectures you authorize us to test
- Vulnerability scan results and security assessment findings
- Application logs and security event data relevant to our testing
- Documentation about your current security measures and policies
All technical data collection happens only within the scope of authorized security testing. We never access systems or information beyond what you've explicitly approved for assessment.
How We Use Your Information
Your information serves specific, legitimate business purposes related to cybersecurity services:
Primary Use: Conducting authorized security assessments, vulnerability testing, and providing detailed security reports tailored to your infrastructure.
Specific Usage Categories
- Performing comprehensive penetration testing and vulnerability assessments
- Creating detailed security reports with actionable recommendations
- Providing ongoing security consultation and support services
- Communicating about project progress, findings, and next steps
- Maintaining records for compliance with Thai cybersecurity regulations
We don't use your information for marketing to third parties, selling contact lists, or any purpose unrelated to the security services you've requested.
Data Sharing and Disclosure
Brighton Ignitra operates on a principle of minimal data sharing. We understand the sensitive nature of security information and limit disclosure accordingly.
When We Share Information
| Situation | What We Share | With Whom |
|---|---|---|
| Subcontracted services | Specific technical data needed for specialized testing | Vetted security professionals under strict NDAs |
| Legal compliance | Required information only | Thai regulatory authorities when legally mandated |
| Business continuity | Client contact and project status | Qualified successor in case of business transfer |
We never share your vulnerability data, security findings, or confidential business information with competitors, vendors, or unauthorized third parties. Any contractor or partner who might access your data signs comprehensive confidentiality agreements.
Your Privacy Rights
Under Thai privacy laws and our own ethical standards, you have significant control over your personal and business information.
Access Your Data
Request a complete copy of all information we hold about you and your organization, including assessment reports and communication records.
Correct Information
Update any inaccurate contact details, business information, or technical documentation we maintain about your systems.
Delete Your Data
Request removal of your information, subject to legitimate business needs and legal retention requirements for security records.
Restrict Processing
Limit how we use your information while maintaining necessary records for ongoing security services or compliance.
To exercise these rights, contact us directly. We'll respond within 30 days and work with you to address any privacy concerns promptly and thoroughly.
Data Security and Protection
As a security testing company, we implement robust protection measures for all client information. Our approach combines technical safeguards with strict procedural controls.
Technical Security Measures
- End-to-end encryption for all data transmission and storage
- Multi-factor authentication on all systems containing client data
- Regular security audits of our own infrastructure and practices
- Isolated environments for client data processing and analysis
- Automated backup systems with encrypted, geographically distributed storage
Procedural Safeguards
Our team follows strict protocols for handling sensitive information. All staff undergo comprehensive security training, sign detailed confidentiality agreements, and follow least-privilege access principles. We maintain detailed audit logs of all data access and processing activities.
Incident Response: If any security incident affects your data, we'll notify you within 72 hours and provide a detailed explanation of what happened, what information was involved, and what steps we're taking to address the situation.
Data Retention and Deletion
We keep your information only as long as necessary for legitimate business purposes and legal compliance. Here's our practical approach to data retention:
Retention Periods
- Active project data: Duration of engagement plus 2 years for follow-up support
- Security assessment reports: 5 years for compliance and reference purposes
- Contact information: Until you request removal or 3 years of inactivity
- Financial records: 7 years as required by Thai business law
When data reaches its retention limit, we use secure deletion methods that make information unrecoverable. For highly sensitive data, we employ cryptographic erasure and multiple overwrite cycles.
International Data Transfers
Brighton Ignitra primarily processes data within Thailand. However, some situations may require international data transfer, such as using cloud services with global infrastructure or collaborating with international security researchers.
When we transfer your data internationally, we ensure adequate protection through:
- Contracts requiring equivalent privacy protection standards
- Use of services that comply with international privacy frameworks
- Additional encryption and security measures during transfer
- Clear documentation of data location and processing activities
We'll always inform you if your specific project requires international data processing and obtain your explicit consent before proceeding.
Changes to This Privacy Policy
As our services evolve and privacy regulations change, we may update this policy. Significant changes will be communicated directly to active clients via email, with at least 30 days notice before new terms take effect.
We'll always maintain previous versions of our privacy policy available upon request, so you can understand how our privacy practices have evolved over time.
Privacy Questions and Concerns
For any privacy-related questions, data requests, or concerns about how we handle your information, contact our privacy team directly:
Email: contact@brighton-ignitra.com
Phone: +66 55 322 350
Address: 77/47 ศัล วิธาน พลาซ่า ซ ศรีพรสวรรค์ ถ ประชาราษฎร์ ต.สวนใหญ่ อ.เมือง Nonthaburi 11000, Thailand
We're committed to addressing your privacy concerns promptly and transparently. Most inquiries receive a response within 24-48 hours.